1 Wipro Limited- An Overview
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2 Agenda Sl. No. Highlights 1 Who We Are 2 What We Do 3
Our Value Proposition 4 Key Enablers 5 Wipro Infotech (India and Middle East Business) 6 Awards and Accolades 7 Our Brand and Values 8 Sustainability Initiatives at Wipro
3 Who We Are Introduction
4 Wipro Today… $ 7.3 986* No.1* 59** 146,053+* Partner to Industry
Leaders Sustained Growth Attracts the Best Talent Global Presence Leaders $ 7.3 986* No.1* 59** Bn Revenue in FY (IT Services + IT Products) Active Global Clients (150+ fortune 500 customers) Most Ethical Company Countries (175 cities across 6 continents) 146,053+* Workforce *Recognized as ‘One of the Most Ethical Companies’ by Ethisphere Institute 2014 Winner of the CIO Award #2 in Newsweek Ranking of Global 500 Green Companies. Ranked #1 in IT sector Globally **Figures based on Q4 results 2013–14 for Global IT Business (IT Services and IT Products)
5 Our Key Milestones 2013 Wipro Ltd. demerges its ‘Diversified Business’ into a separate company to be named ‘Wipro Enterprises Ltd’. Wipro Ltd. to focus exclusively on IT Business 2000 Wipro listed in the NYSE and enters the BPO business 1984 Wipro enters the IT Software business 1980 Wipro enters the IT hardware business 1945 Incorporation of Western India Vegetable Products Ltd
6 Our Global Presence & Revenue Breakup
Global Delivery Centers, BPO and Sales Offices Denmark Netherlands Norway Sweden Finland Canada UK Germany Poland Ireland Czech Republic Belgium Hungary Kazakhstan Luxembourg USA Romania France Italy Portugal China Turkey Japan Spain Austria Qatar Bhutan South Korea Switzerland Egypt Mexico Hong Kong Taiwan Saudi Arabia Oman India Thailand UAE Trinidad & Tobago Nigeria Cambodia Philippines Colombia Sri Lanka Malaysia Kenya Indonesia Brazil Rwanda Uganda Singapore Zambia Chile Australia South Africa Swaziland Argentina New Zealand Asia Pacific & Other Emerging Markets 49.8% Americas 29.4% Europe 8.6% India & ME 12.2% * Figures based on Q4 results 2013–14 for Global IT Services
7 Growth of IT Services business
IT Services Business has grown at a CAGR of 14% in the last 7 years * FY10 onwards, the numbers are in IFRS, while the past is in IGAAP * Each year revenue doesn’t include IT Product revenue
8 Business Unit Revenue Distribution
Business Unit Distribution 18.0% 10.6% Manufacturing & Hi-Tech Healthcare, Life Sciences & Services 26.8% 14.5% Financial Services Retail, Consumer Goods & Transportation 13.9% 16.2% Global Media & Telecom Energy, Natural Resources, Utilities and Engineering & Construction * Figures based on Q4 results 2013–14 for Global IT Services
9 Service Line Revenue Distribution
7.6% Product Engineering Solutions 7.1% Analytics and Information Management 31.8% Business Application Services 25.0% Global Infrastructure Services 19.0% Application Development and Maintenance (ADM) R&D Business % 9.5% Consulting - 2.4% BPO * Figures based on Q4 results 2013–14 for Global IT Services * R&D and Consulting business revenues are overlapping with Service Line Revenues
11 Strategic Business Units and Service Lines
Industry Verticals Retail, Consumer Packaged Goods, Transportation & Government Energy, Natural Resources Utilities and Engineering & Construction Banking, Financial Services & Insurance Healthcare, Life Science & Services Global Media & Telecom Manufacturing & Hi-Tech Business Consulting Advanced Technologies Business Application Services Analytics & Information Management Service Lines Business Process Outsourcing Global Infrastructure Services Product Engineering Solutions Managed Services
12 Engines Of Growth Growth Markets Continental Europe APAC* JAPAN DACH
FRANCE Offices: 13 Delivery Centers: 11 No. of People: Started Operations in 2001 Offices: 2 Delivery Centers: 1 No. of People: 300+ Started Operations in 1998 Offices: 8 Delivery Centers: 3 No. of People: 800+ Started Operations in 2002 Offices: 2 Delivery Centers: 2 No. of People: 250+ Started Operations in 2003 LATAM AFRICA NORDIC REGION BENELUX REGION Offices: 5 Delivery Centers: 4 No. of People: 1100+ Started Operations in 2006 Offices: 3 Delivery Centers: 5 No. of People: 160+ Started Operations in 2006 Offices: 3 Delivery Centers: 1 No. of People: 300+ Started Operations in 2003 Offices: 4 No. of People: 1600+ Started Operations in 2007 8400+ onsite employees supported by 20,000+ from offshore locations Enabling 250+ customers globalize and transform their business processes 40 offices & 27 delivery centers catering to local and global customers *APAC region doesn’t include India & Middle East
13 Key Enablers in Growth Key Enablers in Growth Markets & Continental Europe Focus on Customer Centricity Enabling customers Differentiate at the front Helping customers Standardize at the core Local Country Delivery Strategy Processes ensuring regional Compliance Local Skills Development & Community Initiatives Enabling customers Globalize and seamless entry into new markets Creation of a Future Cadre with a strong talent pool Localization of Operations ensuring business continuity
14 Business Consulting Business Transformation Services Change Management
Functional excellence (e.g. SCM, CRM, HR, FA, etc) Process Excellence Technology Transformation Enterprise Architecture, Governance Risk & Compliance, Lean, IT Planning & Governance Define and Implement a highly customer centric and flexible enterprise – 21st Century Virtual Corporations Process Design Leveraging Lean Tenets – to optimize business processes Technology Innovation – applying new technology like Cloud, Mobile, Predictive analytics Asset Evaluation and Optimization Next Generation Partnering
15 Global Software & Entertainment Company
CASE IN POINT Global Software & Entertainment Company Redesigned entire global supply chain for physical products using leading edge analytics and supply chain segmentation matching hundreds of products to customers based on cost and velocity. Developed a new operating model, process design and IT Platform (APO) Top line revenue increase 2-4% ($250m-$400m) $250m reduction of obsolete inventory
16 Advanced Technologies
Smart Sensors Cloud Mobility Social Analytics Harnessing The Power To Disrupt Repurposing & Optimizing Our Clients’ Technology Investments Creating Seamless Customer Experiences Transforming Our Clients’ Businesses
17 A Large Education Solutions Provider
CASE IN POINT A Large Education Solutions Provider Wipro successfully managed the cloud transformation journey of a large US-based Education Solutions Provider Proposed a pay-per-use model which resulted in upwards of 30% cost savings while providing enhanced scalability to meet future requirements: Migrated 5 business critical applications (that generate USD 160 million in revenue) onto the Amazon Cloud Shifted to Managed Services – enabled 24x7 monitoring and management of Infrastructure and Security Wipro took end-to-end ownership by selecting the right Platform, Infrastructure, Technology and Partners
18 Business Application Services
Collaboration, Content & CX Enterprise Application Services Enterprise Business Integration Enterprise Security Solutions Testing Services Enterprise Architecture En-Route to the ‘Digital Enterprise’ Enhancing customer experience with Digital Marketing solutions Business agility through process velocity and integrated ecosystems Standardize operations with ‘Resilient -By-Design’ Business Processes
19 Manufacturing Industry
CASE IN POINT Manufacturing Industry Wipro helped streamline a disjointed purchasing processes for USD 50Bn+ purchasing spend. Procurement handled by 30+ systems. Implemented solution addressing the need for strong focus on contract visibility and compliance. Increase in spend visibility across 30+ plants. Spend management brought under central control and contract, resulting in reduction in spend upto USD 1 Bn
20 Analytics and Information Management
Value Delivered Analytics driven business transformation initiatives Business objective focused initiatives - exploiting a consistent Information infrastructure Complete Analytics & Information Management outsourcing services Key Focus Areas Advanced Analytics Solutions targeted to CMO, CFO, CRO etc. Customer Life Cycle Management, Finance Performance Management, Risk & Compliance etc. (over 40 models developed) Integrated play across process, data and applications Managed service models Continuously develop Analytics Solutions Holistic KPI driven performance management for business
21 Leading Life Insurance Company
CASE IN POINT Leading Life Insurance Company Wipro enabled one of the world’s largest insurance groups to prevent subrogation leakage and bring it at par with industry. Subrogation leakage prevention close to 10 million Euros Identification of missed recovery opportunities of approximately 150 million Euros
22 Business Process Outsourcing
1 Head of Global Billing, UK Telecom Giant Value Delivered Enhance Business Alignment Drive Transformation Focus on “Value Creation” Measure Success Across all aspects of our operations. I am delighted to tell you that we have absolutely smashed the debtors and cash targets given to us by Global Services….. 2 Driving process optimization….. …… standardization and automation through Base)))TM – An integrated suite of BPO tools Back Office Transformation 3 One view across interfaces Analytics led process transformation Self Service solutions Innovating the Front Office
23 Large Retail Chain CASE IN POINT
Wipro is engaged in a multi-tower back-office transformation initiative with one of the world’s largest electronics retailer. Wipro Base)))™ leveraged as a back-office transformation driver 55% in financial period close times 64% reduction in cycle time of AP process 5-7% procurement cost savings through spend optimization
24 Global Infrastructure Services
Value Proposition Business - IT alignment Variabilization of IT Agile IT Total Infrastructure Outsourcing: End-user computing, network services, datacenter services, security Delivering Compute, Storage, Network resources on tap from Cloud 99.95% availability of IT infrastructure spread across the globe through Remote Management from Global Command Center (GCC) Data Centers across US, Europe and Asia Pacific Variabilization of IT Asset Lite approach Cloud Approach
25 Global Energy Company CASE IN POINT
Wipro enabled public cloud adoption for key IT infrastructure systems to reduce provisioning time from four months to real time, & benchmark use public cloud services Public cloud adoption saved 35% in capex and improved demand management
26 Product Engineering Solutions (PES)
User Expectation Collaboration Architecture Implementation Cinemascope Cloud, Mobility, Analytics Smart Audio / Video Engine Jerk Free Audio/Video Multiscreen Experience Semiconductors, Sensors, Middleware Interconnectivity Architecture Quick Sync, Playback Anytime Content Manufacturing Execution Systems, Product Lifecycle Management Optimal Communication Subsystem Quick Download from Anywhere, Anyplace Evolving the ecosystem with partners & customers Creating Richer Lives for Humans on the Move with Intelligent products
27 Christmas TV for OEM with Semi-conductor Major
CASE IN POINT Christmas TV for OEM with Semi-conductor Major Delivered the world’s first consumer cinemascope plus 3D TV. Connected TV stacks way ahead of their time. Seamlessly integrates third party applications for feature-rich functionalities. Manages lifecycle, minimize resource consumption and simultaneously executes applications
28 Managed Services | ServiceNXT
Standardized Processes for Assured Services Wipro IP, Tools & Platforms Continuous Improvements & Cost takeout Application & Infrastructure Managed Services Security Management Cloud Management Services 1 2 Integrated & Comprehensive Services Efficiencies Value Propositions Multiple Engagement Models Opex Models Variability linked to Business Growth Infrastructure as a Utility Saasification, Cloud Enablement Application Portfolio Rationalization Technology Refresh Process Transformation Flexible Pricing Models Transformation 5 3 Business Visibility 4 Move from SLAs to BLAs Service Prioritization based on Business Needs Verticalized Solutions
29 CASE IN POINT Integrated Service Offering to a Leading US Based Mail & Document Management Firm Wipro with its comprehensive & integrated service expertise managed 13 ITIL services in infrastructure, application & security areas for a client operating at mega scale 100,000+ systems including desktops, laptops, servers, VOIPs, mobile devices (cumulatively 1.5 Petabytes storage) Managed 520+ applications an average of 800 monthly changes and 600+ annual enhancements BLA measuring ‘Success rate’ of the involved business process recorded 99.94%, exceeding client’s expectations ‘Average response time’ BLA reduced by 33% indicating integrated service’s success
30 Our Value Proposition Do Business Better
31 Wipro’s Business Strategy Focuses
On Customer Value Maximization Shareholder Value Increase Revenue Reduce Operating Costs Differentiate at the Front Standardize at the Core Client Centric Go-to-market Structure Process Assets Deep Industry & Advanced Technology Focus Automation & Non Linear Models Integrated Consulting Capability Technology Accelerators’ Value Drivers Transformation Themes Transformation Initiatives
32 Differentiation at the Front Standardization at the Core
“Do Business Better” Differentiation at the Front Standardization at the Core Our Transformation Themes Help Customers Differentiate and Grow your Business Run an Efficient Standardized Core
33 Differentiate and Grow your Business
Differentiation We are Helping Deliver “Differentiation at the Front” for Our Customers For a large city state: built an integrated view of passenger movement making public transport more convenient for commuters while achieving 99% reduction in time required to process queries For a leading North American Bank: Digital Channel Transformation resulting in 33% increase in product sales in five months For a global Telecom Equipment company: Delivered a product with sales of over 20K units/year for a next generation switching product through robust design and build coupled with emerging market customer insights For a leading European Consumer Goods company: Increased effectiveness of the $1.6 Billion trade promotions spend through predictive analytics For a large US Retailer: delivered $150 Million addition to the top line and over $75 Million improvements in profits in the last 12 months through reduction in Lost Sales & enhanced Coupon Redemption Rate Differentiate and Grow your Business
34 We are Helping Deliver “Standardization at the Core” for Our Customers
For a leading Asian service provider of semiconductor packaging and distribution solutions: Enabled savings of $1.3 Million USD by transformational outsourcing and consolidation of IT operations For European utility: Reduced the infrastructure and application management costs by 32% through application and infrastructure managed services For a leading retailer: Multi-tower back-office engagement leading to process improvements resulting in $23.5 Million in cost savings and 64% reduction in cycle time of the accounts payable process. For Global telecom vendor: Co-sourcing to grow business & enhance non-core activities leads to operational and financial process harmonization resulting in 71% cycle time reduction for Order Management (EMEA) and 43% reduction in supplier dispute queries for Finance For a large European bank: Process simplification & standardization in record time of 18 months, creating one of the largest banks in the region and achieving synergy benefits of £2 Billion Run an Efficient Standardized Core
36 Collaborating with customers to ‘Do Business Better’
Our Key Enablers Collaborating with customers to ‘Do Business Better’ Differentiated Client Engagement Deep Industry Insights Standardization of Delivery Innovation Network Strategic Partnerships Culture Differentiation at the Front through industry and client insight Uncovering key characteristics of industries and offering unique solutions Delivery models targeting faster, efficient and business aligned KPI’s Engage, retain, develop for enabling transformation. Investment in next gen technologies 360 deg relationship; Collaborative offerings and innovation with product partners Collaboration with customers; employees; partners and community
37 Differentiated Client Engagement
Differentiation at the Front Increase Value Delivered impacting Revenue & Customer to 60% Deep Industry Focus Advanced Technology Focus Integrated Consulting Capability Cost 40% Client Centric GTM
38 Deep Industry Insights
……address competitive dynamics, regulatory changes and leverage advances in technology to compete and thrive in their sector George Kuntz, Head, Pharma Supply Chain IT, Cardinal Strategic partner to most of the Top 5 companies across key industries Industry Process Solutions effecting business change Business Process architecture & process assets across value chain Models / Frameworks to Identify and Outsource Non-Core processes Rationalization / Optimization of processes applying ‘Lean’ Wipro is a partner who understands our industry… partnered us successfully to create ePedigree serialization & other key mobile solutions… …..by a team of experts with years of direct, frontline expertise….. INDUSTRY ADVISORY GROUP
39 Simplification & Standardization of Delivery
“STANDARDIZATION AT THE CORE” is Being Enabled by Our Repository of Process Assets Analyze Eliminate Work Automate Work Standard Operating Procedures Knowledge Bases Next Generation Managed Services
40 STRATEGIC BUSINESS UNITS
Innovation Network Business Solutions Technology IPs Processes Business Models STRATEGIC BUSINESS UNITS Cloud Analytics Green Collaboration Social Computing Mobility INNOVATION NETWORK Wipro CoEs Industry Forums External Innovation Customers Academia Partners Solutions Market View Next Gen IPs Insight Research Co-Innovation
41 Technology Themes for Innovation
Data Scale & Intelligence Augmentation Smart Systems Immersive Experience Business value from imperfect data New age processing techniques Analytics using enterprise & social data Understanding and visualizing in the context of domain Environmental awareness Contextual interaction Adaptive response Autonomous systems Man Machine barrier Digital Consumerism Convergence of physical & digital world Collection of crowd sourced economy Next-Gen Materials & Manufacturing Ubiquitous Enterprise Business value from imperfect data New age processing techniques Analytics using enterprise & social data Understanding and visualizing in the context of domain Systems of efficiency to systems of effectiveness New age software development methodology Multi Channel and Hyper personalization Always “on” & variable functionality
42 Strategic Partnerships
Accelerate Innovation Increase RoI Industry Expertise Trusted Network Emerging Technology STRATEGIC ALLIANCE PORTFOLIO Strategic initiatives across Cloud, Analytics, Mobility Improved customer penetration and global go-to- market Co-innovation and Co-creation of Solutions Emerging Market Focus – reverse innovation of products Synergistic Partnership ecosystem for the future – Sell To, Sell With, Co Innovate Mega-alliance strategy places Wipro in a unique position ‘STACKS’ in the world of consolidating
43 Culture People Across Geographies Diversity Localized
Over 20% employees outside India Across Geographies 101 plus Nationalities 31% women Diversity 38% local nationals (46% of sales team) Atlanta Center - 95% + locals Localized Leadership Programs Talent Acquisition: Mission10X, WASE KM processes - Winner of MAKE Awards Best in Class Practices Customer Centricity, Process Excellence (Lean, Six Sigma), Quality Systems (CMM, CMMI certified) Business Excellence Recognized as the Most Ethical company by Ethisphere Institute 2014 Ranked 2nd in the Workplace Diversity & Inclusivity category in India's Best Places to Work For Study conducted by Great Places to Work Institute. Ranked as the top 'Global R&D Service Provider', for the third successive year by Zinnov Management Consulting Pvt. Ltd. BPO Excellence Award for Outstanding Work in Utilities Company in UK Recent Awards
44 Culture Collaboration across the ecosystem to match and exceed customer expectations Communities Partners Customers Investing in our Customers’ Ecosystem! Customers Accelerating innovation in products Joint Solution Development Partners World Economic Forum; IEEE; etc. - business, technology, academic and scientific communities Global Impact Award for success in job creation and positive impact on Atlanta's economy in 2009 Communities
46 Wipro Infotech - Division of Wipro Limited
The India & Middle East business of Wipro Ltd. 12 + years in Middle East 22 offices and service locations in India Presence in the Middle East : UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait with 43 remote locations in KSA 15, employees in India 1083 employees in ME & KSA Dedicated GTM and customer engagement Strong localization in Middle East Won the Frost & Sullivan ‘Green Manufacturing Excellence Award’ for 2013 Won the coveted CIO Choice Award 2014, in 3 categories this year Managed IT Services, Enterprise Infrastructure Automation Services, Managed Security Services Ranked No.1 in the overall Network integration market share in India for by Voice & Data Wipro Enterprise Data Centre receives LEED India GOLD award for New Construction No.2 in IT Services in India & Top 3 among all IT vendors in UAE 2011 Rankings 1 2 3 People Presence
47 Wipro Infotech & GlS: Integrated Service Offerings
Industry Verticals Banking, Financial Services & Insurance Retail, Consumer Packaged Goods, Transportation Manufacturing & Hi-Tech Healthcare, Life Science & Services Energy, Natural Resources Utilities and Engineering & Construction Global Media & Telecom Govt. & Defence Service Lines Business Consulting Advanced Technologies Business Application Services Analytics & Information Management Business Process Outsourcing Global Infrastructure Services Product Engineering Solutions Managed Services
48 Wipro Infotech Today… Achievements Growth Rankings 1 2 3
Client engagement - Achieved Net Promoter Score of 45.6 in 2012 – 13, up from 24.5 in the previous fiscal. The pulse score was recorded at in Q1 (up from 5.74 in FY ) Growth Largest System Integrator solution (SIS) provider; including Service & products with Vendor plural stacks Forging strong relationship with customers in the region 12+ years of partnerships in the Middle East Customers across segments Government, Banking, Telecom, Financial Services, Oil & Gas, Manufacturing, Retail, Enterprise 1 2 3 Rankings No. 2 IT services in India No. 3 IT services in UAE Top 3 among all IT vendors in UAE and No. 1 in SIS
49 Awards and Accolades
50 Awards & Accolades 1 Named as a World's Most Ethical Company by Ethisphere Institute for the third successive year, 2014 Wipro Limited recognized as Champion of Women's Empowerment Principles with 2014 Leadership Award Recognized as a winner of the Global, Asian and Indian MAKE (Most Admired Knowledge Enterprise) awards for 2013 Won the coveted CIO Choice Award 2014, in 3 categories this year: Managed IT Services, Enterprise Infrastructure Automation Services, Managed Security Services Recognized as a best in class outsourcing and consulting service provider for 2014 by ‘Consumer Goods Technology’ Readers Selected as Dow Jones Sustainability Index, World member for the 4th Consecutive Year Ranked #1 in India 2013 ranking of Carbon Disclosure Leadership Index (CDLI) Ranked 11th in the first edition of INTERBRAND'S 'Best Indian Brands' study, 2013 Won the 2013 ITSMA Gold award in the category of “Marketing with Social & Digital Media’ Wipro won the CIO Award
51 Awards & Accolades 2 Awarded Bronze class distinction in 2014 RobecoSAM sustainability yearbook Achieves 'A' level on the CDP's supplier climate performance leadership index (SCPLI) Ranked #2 in the Global 500 listing of Newsweek’s Green Company Rankings 2012 Ranked Thought Leadership "Best-In-Class" in the CEB TowerGroup Outsourcing Technology Analysis Report 2012 Won NASSCOM Corporate Award for Excellence in Diversity & Inclusion, 2012 Rated #2 IT services in India by DQ magazine, 2011 Ranked #1 in the 18th edition of the Greenpeace "Guide to Greener Electronics" rankings in its first appearance in the list American Society for Quality recognizes Wipro BPO with the Best Project with "Organizational Impact" award Global Telecoms Business recognizes Nokia Siemens Networks and Wipro with the ‘Wholesale Service Innovation Award 2013' for their unique IT R&D Partnership Project
52 Values | Vision | Brand | Innovation | Good Citizenship
Wipro Brand and Values Values | Vision | Brand | Innovation | Good Citizenship
53 Brand Wipro Wipro Values Good Corporate Governance
View on Good Citizenship People Excellence Wipro World Class Infrastructure Innovation Business Excellence
54 What is Wipro All About 1 Values Good Corporate Governance People
Are a bedrock of our culture. They guide our behavior Are like a lighthouse that guides our ship through the choppy waters of global business environment Good Corporate Governance Is more than just adherence to the Statutory & Regulatory requirements It is about focusing on the Voluntary Practices to achieve the highest levels of transparency & propriety Is what make Wipro an organization with – mind & body and heart & soul Team Wipro is the nucleus that makes Wipro a vibrant powerhouse of growth & innovation People Excellence
55 What is Wipro All About 2 Innovation Business Excellence Brand
Includes applying thought in viewing innovative ideas through the lens of practicality, in order to deliver value to the end-customer. It is about transforming ideas into business results Infuses newer ideas & newer ways of doing things into all parts of the organization Business Excellence Wipro Way is a company-wide, unified framework of excellence aimed at understanding our end customer’s needs (value) & aligning our efforts & output to those needs It is a multitude set of things that we do in a “unique, interconnected way” that lends us a distinct, long-term competitive value creator for clients It is a combination of Six Sigma, Lean Manufacturing, Kaizen and CMM - to provide unmatched business value and predictability to our customers Is a significant asset that drives enormous value into our businesses. It helps bind the various businesses, across geographies, into a single corporation Today, the Wipro brand is one of the more familiar & respected brands Brand
56 What is Wipro All About 3 World-Class Infrastructure
Facilitates the free flow of information, which is a driver of change in the global business environment It provides Wiproites a conducive work environment to deliver results at their productive best Wipro’s View of Good Citizenship As a good socio-economic citizen of the world, Wipro is responsible for its Business, Ecology and Society / Community Business with Integrity: Good Governance to achieve the highest levels of transparency & propriety Ecological Sustainability: Acting with sensitivity towards the ecology helps us do business in an eco- friendly manner Social & Community Initiatives: Contribute to the local communities we operate in. Catalyzing systemic improvement in education
57 Evolution of the Brand Wipro
1990s 1998 2006 WIPRO 2013 + IT Services, Lighting Infrequent & Inconsistent use of the logo ‘W’ Non standard use of the ‘Wipro’ name Clear need felt to leverage the brand name across businesses 1998 New Brand identity The Brand Promise “Applying Thought” - Wipro’s commitment & credo - common position to integrate the diverse products & services Corporate name ‘WIPRO’ (Western India Products Ltd) (1979) + Finance, Shikakai , IT Products, Baby Care & Wipro GE 2006 Global presence e.g. acquisition of Unza, Infocrossing, Hydrauto, etc. Expanding into new lines of business e.g. Clean energy, Water reuse, etc. Founded in Amalner; Named as ‘Western India Vegetable Products Limited’ Sunflower Vanaspati, 787 laundry soap Diversified into Hydraulic Cylinders & Fluid Power Western India Products Ltd 2013 Wipro Ltd. announces demerger of ‘Diversified Business’ into a separate company to be named Wipro Enterprises Ltd. Wipro Ltd. will focus exclusively on IT Business. Blank slide you may use this to insert or show screenshots etc If content is added in this slide you will need to use bulleted text
58 Brand Identity Elements
1 The 3 indivisible elements of the Wipro Brand Identity… Connotation : The ‘Rainbow Flower’ as being – Dynamic & Energetic, Multifaceted, Large & Diversified, Innovative and Vibrant ‘WIPRO’ – being the name of the organization ‘Applying Thought’ as being – Powerful, Intellectual, Futuristic, Mature & Committed to Innovation 1. ‘Rainbow Flower’ - Significance of the colours : Green Fields, Prosperity, Freshness, Growth, Youth Yellow Sun, Warmth, Vitality, Aspirations Red Blood, Life giving, Dynamic, Auspicious Violet Intelligence, Innovation, Mystery Blue Sky, Sea, Transparency, Natural The Rainbow Flower symbolizes the energy of our diversity, the dynamism of Team Wipro and the Yin-Yang balance we strive for.
59 Brand Identity - Elements
2 2. ‘WIPRO’ A unique handwritten creation to reflect Wipro as a humane corporation The typography is a scaled grid 3. Applying Thought Is Wipro’s commitment & credo Dimensions Thinking for the customer Application of Thinking Continuous Application Along with the Rainbow Flower, it is a commitment to uphold the Wipro values in our quest to deliver Innovation, Quality and Superior Value to all our stakeholders
60 Wipro Brand Personality
A trustworthy, capable, humane and successful organization Focused on consumer needs and offers various products, solutions and services that fulfill these needs, While doing so it is sensitive to the social, economic & environmental imperatives of the country it operates in. A competent, honest & significant business-partner & employer That places a premium on long term, mutually beneficial relationships and offers strong growth opportunities with an inspiring work & business atmosphere. - Ranked as the 5th most-admired Indian corporation in the Asia 200 survey by The Wall Street Journal Asia - Named as a World's Most Ethical Company by Ethisphere Institute for the third successive year, 2014
62 Sustainability Initiatives at Wipro
63 Sustainability Initiatives at Wipro
Wipro’s Sustainability Framework Wipro’s Sustainability Framework Minimize Wipro’s internal footprint on energy, water and waste Ecological Promote employee diversity, empowerment & continuous learning Workplace Work jointly with education & civil society networks on sustainability programs Education & Community Provide products and solutions that enable customers to become greener Customer Stewardship Collaborate with suppliers to help them become more sustainable Supplier Shape policies by engaging with government, NGOs & industry networks Public Regulation & Policies
64 Ecological Sustainability
Businesses will have to rapidly redesign value chains to increase efficiency / reduce consumption and dependence on ‘constrained resources’ 30% of the total water consumed in 24 of our major locations is recycled using sewage treatment plants for landscaping and sanitation 20,000 KL of rainwater is harvested in our campuses. 25% of this is used within the facility and 75% is recharged to the ground Biodiversity Programs launched at two large campuses to convert them into biodiversity zones
65 Workplace Sustainability
Employee Diversity 455 People with disabilities in the workforce 9.3% of workforce is Non-Indian Workforce from 101 Nationalities 30.7% women
66 Issues of deep systemic reform in India’s education ecosystem
Education & Community Issues of deep systemic reform in India’s education ecosystem Education Affordable healthcare and other community services by use of technology Digital Inclusion Long term disaster rehabilitation and issues of health, education and environment Community Care Comprises Wipro Applying Thought in Schools (WATIS) Through a network of 30 partners, reaches schools across the country Mission 10X a not-for-profit trust Works with engineering colleges across 20 states, reaching faculty Earthian Sustainability programs for schools and colleges ARISE Applied research and system prototyping activities in low cost applications across domains Rural connect Common Services Center for Rural Communities program Connected Mobility Solutions Provides broad solutions platform to tackle computational needs across various domains Wipro Cares a not-for-profit trust Works with proximate communities through partners in four core areas – Education, Healthcare, Environment and Disaster Rehabilitation
67 Customer Stewardship IT for green Green IT Infrastructure
Services that target IT’s own footprint IT for green Products and services that enable GHG reductions for the balance 98% Green Projects Green buildings, utility scale solar, cooling and lighting efficiency consulting Green Data Centers Deliver 10-15% more energy efficiency Disruptive Technologies Cloud and Mobility offerings Managed Energy Services IT platform-based remote energy management services Process Optimization Includes supply chain, dematerialization and inventory efficiency Smart Grids IT solution for enabling smart grid infrastructure
68 Supplier Sustainability
Ethical Wipro expects its suppliers to adhere to similar standards of ethics and integrity as itself Ecological We expect suppliers to supply products and services that exceed environmental standards and to establish a program of ecological sustainability in their own operations Responsible Wipro expects its suppliers to adhere to principles of human rights, employee welfare, health and safety, minimum wages and maximum working hours Local We encourage sourcing from the local economy. 50% of construction materials are sourced locally. 87% of our supplier base, accounting for 77% by procurement value is from India
69 Public Regulation & Policies
Public Forums World Economic Forum (Davos), India Economic Forum Direct Engagement with Government Budget inputs provided every year, Papers on ‘Inclusive Growth’ and ‘Green IT’ Public Disclosure Wipro Sustainability Reports, CDP, Annual Report Wipro’s Advocacy on Sustainability Wipro’s actions on political advocacy on and around climate change involve Industry Networks Confederation of Indian Industry (CII) Mission for Sustainable Growth, CII Climate Change Council
70 Wipro Sustainability Reports
Passionate about Transparency in Disclosures Our report has been rated ‘A’ for the sixth successive instance based on a rigorous external audit by the globally renowned provider of sustainability assurance services like DNV AS & SGS. The rating represents the maximum level of disclosure. 6 editions of sustainability reports have been published. ‘A’ Digital Report:
71 Wipro Sustainability | Awards & Accolades
1 Ranked #1 in the 18th edition of the Greenpeace "Guide to Greener Electronics" rankings in its first appearance in the list Recognized by the Ethisphere Institute, as one of the 2014 World's Most Ethical Companies, for the third year in a row. Wipro selected as Dow Jones Sustainability Index, World member for the 4th time in a row Also selected as DJSI Emerging Markets Index member for the 2nd time in a row Only Indian company to find place in both the indices Ranked #1 in Indian 2013 ranking of Climate Disclosure Leadership Index (CDLI) for the last two years
72 Wipro Sustainability | Awards & Accolades
2 Selected as India’s Role Model Organization for the NCPEDP - Shell Helen Keller Awards 2012 Featured in the Greenpeace Cool IT Leaderboard rankings for the third consecutive year. Ranked 5th in 2013 Earned “Sustainable Plus”, the world's first Corporate Sustainability Label by Confederation of Indian Industry (CII) NASSCOM Corporate Award for Excellence in Diversity & Inclusion 2012 Ranked #2 in Newsweek Ranking 2012 of Global 500 Green Companies. Ranked #1 in IT sector Globally Awarded Bronze class distinction in 2014 RobecoSAM sustainability yearbook
73 Sustainability at Wipro
19 LEED rated facilities 2 Integrated campus biodiversity programs launched 22 Campuses certified for EMS – ISO14001 & 20 for OHSAS 18001 91% Total Waste recycled 30% Reduction in electricity consumption intensity over last 5 years 30% Water recycled Nationalities in Wipro’s workforce 101 20,000KL Rainwater harvested WIPRO LEADER IN SUSTAINABILITY
74 Thank You Presenter Details